Customer Support

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Articles

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  • Attachment API test article

    This is an article I'm using to test article attachment API!   Edittttt  

  • Average Click Through rate Test

    You may be wondering, "How does Zendesk calculate the Average Click Through rate?" Average Click Through rate is defined as, "The number of clicks relative to the number of searches." The specific ...

  • Greenhaus test article for search

    If you want to optimize the Google SEO for searching and finding articles, you've come to the right place! Google SEO is the penultimate approach to finding relevant content on the world wide web t...

  • What is the expected time for shipment?

    This is an update. We use UPS Ground shipping which typically takes 4-5 business days. 

  • How much?

    This is an article in English that has a direct translation of the Portuguese article of the same title.      Adding an edit to see how publication looks!

  • Hyperlink color test

    This should be suggested for Frequent Flyers URL: https://support.zendesk.com/hc/en-us hyperlink

  • How do I cancel a subscription?

    Once logged in, navigate to your Account Profile. Select "Subscriptions" from the list of options in order to edit or cancel any subscriptions. 

  • How do I sign up for recurring deliveries?

    Greenhaus includes a variety of items that can be delivered via subscription. Upon check-out, simply select "Subscribe & Save" in order to select a recurrent order. You will then be able to select ...

  • How are items packaged for delivery?

    Greenhaus believes in sustainable materials. Therefore, we use 100% post-consumer recycling paper and biodegradable packing peanuts to package your items. Additionally, all packages contain informa...

  • How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...