Customer Support
- Total activity 39
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 1
- Subscriptions 27
Articles
Recent activity by Customer Support-
How do I cancel a subscription?
Once logged in, navigate to your Account Profile. Select "Subscriptions" from the list of options in order to edit or cancel any subscriptions.
-
How do I sign up for recurring deliveries?
Greenhaus includes a variety of items that can be delivered via subscription. Upon check-out, simply select "Subscribe & Save" in order to select a recurrent order. You will then be able to select ...
-
How are items packaged for delivery?
Greenhaus believes in sustainable materials. Therefore, we use 100% post-consumer recycling paper and biodegradable packing peanuts to package your items. Additionally, all packages contain informa...
-
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
-
How do I publish my content in other languages?
Here's the workflow for localizing your Help Center in other languages: Get your content translated in the other languages. Configure the Help Center to support all your languages. Add the transl...
-
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. You can also change the way your content is organized by using themes. If you're comfortable working with page cod...
-
What are these sections and articles doing here?
This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
-
supply-chain
Does this link open the hyperlink color test article? What about this link (linked to full URL, not shortened URL).
-
My package is late. Now what?
If your package has not arrived within 48 hours of your estimated date of delivery, please contact Greenhaus Customer Service in order to resolve your issue.
-
How long until my package arrives?
Greenhaus uses USPS Priority Shipping to ship all packages. Track your package using your tracking number here.